Moon Hostel Bio

Loved our overnight stay at moon hostel. Needed a no frills sleep option as our flight got in late. Our room was basic but very clean. The automated check in process was easy and efficient. Beds were comfortable and clean (a little soft but that is to my liking). Lovely hot shower. Towels and sanitary products available. Liked the neighbourhood. Some bars and inexpensive food options close by. Half hour walk from our airport drop off bus (last stop). I will very definitely look to book moon hostel again. No contact with staff as the automated processes worked perfectly. We didn’t use any hostel facilities so can’t really comment on those but other folk seemed to be having their needs met in communal spaces. Very happy with our stay.

The first male receptionist was fantastic and gave us good information. He also fixed the bed when we told him it was broken. There was a lift to get our bags up without struggling up the stairs. The room was okay with an open window to catch the breeze. The bathroom was small but functional with a good hot water service. The location was great, close to the Guggenheim and about 30 minutes from the old town. The community area was pleasant with a kettle and fridge to store food.

A lot of people have given bad reviews saying the hostel wasn't clean, but that is not true at all. Security was great and I had no problem with the security card getting in and out. The atmosphere was grand and I made friends easily with some guys who are a bit more long term. The girls on the desk were very helpful and friendly too. This is a good hostel in a good location near the Metro. It was a bit hard to find because Google maps printed a misleading picture, but it was all right in the end.

Its located at a walkable distance from the metro station, and the bus station is just about 100m. The checkin process was easy, as u can self check-in using the ATM outside the facility. The bed was cofy, clean and they also give u free towel (unlike other hostels in EU) :p

Very friendly and helpful staff! Felt welcome immediately and they went out of the way to help me with a request outside of their normal service.